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Privacy

Your privacy is critically important to us.
Valley of Grace is located at:
Valley of Grace
5254 N 500 E
Kokomo, IN 46901
United States
(765) 776-9899

It is Valley of Grace’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.valleyofgrace.life (hereinafter, “us”, “we”, or “valleyofgrace.life”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

WEBSITE VISITORS
Like most website operators, Valley of Grace collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Valley of Grace’s purpose in collecting non-personally identifying information is to better understand how Valley of Grace’s visitors use its website. From time to time, Valley of Grace may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Valley of Grace only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

GATHERING OF PERSONALLY-IDENTIFYING
INFORMATION
Certain visitors to Valley of Grace’s websites choose to interact with Valley of
Grace in ways that require Valley of Grace to gather personally-identifying
information. The amount and type of information that Valley of Grace gathers
depends on the nature of the interaction. For example, we ask visitors who
sign up for a newsletter at https://www.valleyofgrace.life to provide an email
address.

SECURITY
The security of your Personal Information is important to us, but remember
that no method of transmission over the Internet, or method of electronic
storage is 100% secure. While we strive to use commercially acceptable
means to protect your Personal Information, we cannot guarantee its absolute
security.

ADVERTISEMENTS
Ads appearing on our website may be delivered to users by advertising
partners, who may set cookies. These cookies allow the ad server to
recognize your computer each time they send you an online advertisement to
compile information about you or others who use your computer. This
information allows ad networks to, among other things, deliver targeted
advertisements that they believe will be of most interest to you. This Privacy
Policy covers the use of cookies by Valley of Grace and does not cover the
use of cookies by any advertisers.

LINKS TO EXTERNAL SITES
Our Service may contain links to external sites that are not operated by us. If
you click on a third party link, you will be directed to that third party’s site. We
strongly advise you to review the Privacy Policy and terms and conditions of
every site you visit.

We have no control over, and assume no responsibility for the content, privacy
policies or practices of any third party sites, products or services.

www.valleyofgrace.life uses the remarketing services to advertise on third
party websites (including Google) to previous visitors to our site. It could mean
that we advertise to previous visitors who haven’t completed a task on our
site, for example using the contact form to make an enquiry. This could be in
the form of an advertisement on the Google search results page, or a site in
the Google Display Network. Third-party vendors,luding Google, use cookies
to serve ads based on someone’s past visits. Of course, any data collected
will be used in accordance with our own privacy policy and Google’s privacy
policy.

You can set preferences for how Google advertises to you using the Google
Ad Preferences page, and if you want to you can opt out of interest-based
advertising entirely by cookie settings or permanently using a browser plugin.

PROTECTION OF CERTAIN
PERSONALLY-IDENTIFYING INFORMATION
Valley of Grace discloses potentially personally-identifying and
personally-identifying information only to those of its employees, contractors
and affiliated organizations that (i) need to know that information in order to
process it on Valley of Grace’s behalf or to provide services available at Valley
of Grace’s website, and (ii) that have agreed not to disclose it to others. Some
of those employees, contractors and affiliated organizations may be located
outside of your home country; by using Valley of Grace’s website, you consent
to the transfer of such information to them. Valley of Grace will not rent or sell
potentially personally-identifying and personally-identifying information to
anyone. Other than to its employees, contractors and affiliated organizations,
as described above, Valley of Grace discloses potentially
personally-identifying and personally-identifying information only in response
to a subpoena, court order or other governmental request, or when Valley of
Grace believes in good faith that disclosure is reasonably necessary to protect
the property or rights of Valley of Grace, third parties or the public at large.

If you are a registered user of https://valleyofgrace.life and have supplied your
email address, Valley of Grace may occasionally send you an email to tell you
about new features, solicit your feedback, or just keep you up to date with
what’s going on with Valley of Grace and our products. We primarily use our
newsletter to communicate this type of information, so we expect to keep this
type of email to a minimum. If you send us a request (for example via a
support email or via one of our feedback mechanisms), we reserve the right to
publish it in order to help us clarify or respond to your request or to help us
support other users. Valley of Grace takes all measures reasonably necessary
to protect against the unauthorized access, use, alteration or destruction of
potentially personally-identifying and personally-identifying information.

AGGREGATED STATISTICS
Valley of Grace may collect statistics about the behavior of visitors to its
website. Valley of Grace may display this information publicly or provide it to
others. However, Valley of Grace does not disclose your personally-identifying
information.

AFFILIATE DISCLOSURE
This site uses affiliate links and does earn a commission from certain links.
This does not affect your purchases or the price you may pay.

COOKIES
To enrich and perfect your online experience, Valley of Grace uses “Cookies”,
similar technologies and services provided by others to display personalized
content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s
computer, and that the visitor’s browser provides to the website each time the
visitor returns. Valley of Grace uses cookies to help Valley of Grace identify
and track visitors, their usage of https://www.valleyofgrace.life, and their
website access preferences. Valley of Grace visitors who do not wish to have
cookies placed on their computers should set their browsers to refuse cookies
before using Valley of Grace’s websites, with the drawback that certain
features of Valley of Grace’s websites may not function properly without the
aid of cookies.

By continuing to navigate our website without changing your cookie settings,
you hereby acknowledge and agree to Valley of Grace’s use of cookies.

E-COMMERCE
Those who engage in transactions with Valley of Grace – by purchasing Valley
of Grace’s services or products, are asked to provide additional information,
including as necessary the personal and financial information required to process
those transactions. In each case, Valley of Grace collects such information
only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s
interaction with Valley of Grace. Valley of Grace does not disclose
personally-identifying information other than as described below. And visitors
can always refuse to supply personally-identifying information, with the caveat
that it may prevent them from engaging in certain website-related activities.

CLIENT CONFIDENTIALITY
Individuals who enroll or who have been enrolled in the Valley of Grace
program are protected by our client confidentiality policy. Without a client
code, given to the client and client-approved contacts upon intake, employees
may not confirm or deny an individual’s enrollment. Individuals or agencies
requesting program-related client records must complete an Authorization of
Release form which must be signed by the client and notarized. Valley of
Grace will honor subpoenas served for records as applicable by law.

At no time does the Valley of Grace diagnose or make medical or mental
judgments to the condition of the individual. However, via program application,
pre-admission questionnaires, and counseling sessions, the Valley of Grace
may become privy to the following protected health information of its clients
that the individual (or their close personal friend or family member) voluntarily
provides to us:

  • the individual’s past or present physical or mental health or condition, or
  • the provision of counseling to the individual by the Valley of Grace, or
  • the past or present payment for the client’s Valley of Grace program fee; and
  • Information that identifies the individual, such as: name, address, birth date, Social Security Number.

The following categories describe different ways that the Valley of Grace uses
and discloses Protected Health Information (PHI):

  • For Counseling: We may use or disclose your health information to your counselor to provide and coordinate the counseling that you need. Also, counselors may disclose your health information to each other to coordinate individual and group therapy sessions for your recovery.
  • Individuals Involved in Your Counseling or Payment for Your Counseling: When appropriate we may disclose to a close personal friend or family member who is involved in your addiction therapy or payment for your therapy. Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your Protected Health Information that directly relates to that person’s involvement in your addiction therapy. If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on your counselor’s judgment.
  • To Avert a Serious Threat to Health or Safety: We may use your PHI to appropriate authorities when necessary to prevent a serious threat to your health and safety or the health and safety of another person or the public. We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic abuse or the possible victim of other crimes.
  • Notification: We may use or disclose your PHI to assist in a disaster relief effort so that your family, personal representative, or friends may be notified about your condition, status, and location.
  • Correctional Institutions: If you are or become an inmate of a correctional institution, we may disclose to the institution or its agents PHI necessary for your health and the health and safety of others.
  • Health-Related Benefits and Services: We may use and disclose your PHI to tell you about health-related benefits or services that you may need or that may be of interest to you.
  • Law Enforcement: We may disclose your PHI for law enforcement purposes as required by law or in response to a court order, subpoena, warrant, summons, or similar process; to identify or locate a suspect, fugitive, material witness, or missing person; about a death resulting from criminal conduct; about crimes on the premises or against a member of our workforce; and in emergency circumstances, to report a crime, the location, victims, or the identity, description, or location of the perpetrator of a crime.
  • We will not use or disclose therapy notes without your written authorization, and only as permitted by law.

Individuals participating in the Valley of Grace addiction program have the
right to:

  • Obtain a paper copy of the Valley of Grace notice of privacy practices upon request
  • Request a restriction on certain uses and disclosures of their individually-provided health information on their application and pre-admission questionnaire
  • Inspect and obtain a copy of their program application and pre-admission questionnaire by contacting the Valley of Grace at (765) 776-9899.
  • Amend their health information – as provided voluntarily by the individual and/or their close personal friend or family member. We may deny your request for certain specific reasons. If we deny your request, we will provide you with a written explanation for the denial and information regarding further rights you may have at that point.

Although the Valley of Grace is not a federally-assisted substance use
disorder program, it is our practice to only disclose patient identifying
information with the individual’s written consent, as part of a court order, or
under a few limited exceptions:

  • internal communications
  • Medical emergencies
  • Reports of alleged child abuse or neglect (if required by state law)
  • Reports of a crime on program premises or against program personnel
  • Qualified audits or evaluations of the program
  • Research
  • Qualified service organization agreement
  • Pursuant to a Part 2-specific court order

Clients of the Valley of Grace have the right to know that violations of federal
law and regulations on Confidentiality of Alcohol and Drug Abuse Patient
Records is a crime and suspected violations of 42 CFR Part 2 may be
reported to the United States Attorney’s Office or Substance Abuse and
Mental Health Services Administration (SAMHSA) (See contact information
below) in accordance with Federal regulations. See 42 U.S.C 290dd-3 and 42
U.S.C. 290ee for Federal laws and 42 CFR part 2 for Federal regulations.

United States Attorney’s Office – Southern District of IN
Zachary Myers
10 W Market St Suite 2100
Indianapolis, IN 46204
(317) 226-6125

Individuals have the right to complain to us if they believe that we have
violated their privacy rights. If they choose to file a complaint, they will not be
retaliated against in any way. The individual may call (765)776-9899 to lodge
their complaint.

PRIVACY POLICY CHANGES
Although most changes are likely to be minor, Valley of Grace may change its
Privacy Policy from time to time, and at Valley of Grace’s sole discretion. Valley of
Grace encourages visitors to frequently check this page for any changes to its
Privacy Policy. Your continued use of this site after any change in this Privacy Policy
will constitute your acceptance of such change.

Last updated December 12, 2022